At Natural Masala, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or make a purchase.

By accessing or using our services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal information:

A. Personal Details

• Full Name
• Email Address
• Mobile Number
• Billing & Shipping Address

B. Payment Information

• UPI / Card / Wallet / Net Banking details
  (Note: We do NOT store full payment information. All payments are securely processed by trusted payment gateways.)

C. Website Usage Data

• IP address, browser type, device type
• Pages visited and time spent on website
• Cookies and tracking data

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2. How We Use Your Information

We use collected information for:

• Processing and delivering orders
• Customer support and communication
• Sending order updates, offers & promotional messages
• Improving website performance & user experience
• Fraud prevention and security purposes

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3. Sharing of Information

We do not sell, trade, rent, or share your personal information with any third-party marketers.

However, we may share limited information with:

• Delivery & logistics providers
• Payment gateway partners
• Legal authorities (only if required by law)

All partners follow strict confidentiality agreements.

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4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience.
Cookies help:

• Remember cart items and preferences
• Provide personalized content
• Improve website functionality

You can disable cookies in your browser settings if you prefer.

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5. Data Security

We use secure SSL protection, encryption, and trusted servers to safeguard your data against unauthorized access or misuse.

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6. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.

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7. WhatsApp Communication

By purchasing or contacting us, you agree to receive service updates, promotional messages, and offer notifications through WhatsApp or SMS.
You may opt-out anytime by messaging “STOP”.

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8. Your Data Rights

You have the right to:

• Request access to your stored data
• Request correction or deletion
• Withdraw consent for marketing messages

To request changes, contact us at:
📧 naturalmasala09@gmail.com

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9. Policy Updates

We may update this Privacy Policy based on business requirements or legal changes.
Updated policy will be posted on the website with a revised date.

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10. Contact Us

For privacy concerns or questions, contact:

📞 +91 95695 92020
📧 naturalmasala09@gmail.com
🌐 www.naturalmasala.shop

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Thank You for Trusting Natural Masala

Pure Taste • Natural Aroma • Quality You Can Trust